1. Who We Are

New Dawn Associates (NDA) is a Rwandan-based tourism destination management company and social enterprise that specializes in community-based tourism development, interpretive planning, and transformative travel experiences in Rwanda. We provide training, consulting, and curated travel experiences that aim to inspire, educate, and connect.

2. What Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

• Name, email address, phone number
• Nationality, gender (optional)
• Passport information (for bookings)
• Payment details (via secure third-party providers)
• Feedback and communication

b) Information We Collect Automatically

• IP address and device type
• Browser and session data (via cookies)
• Website usage data

3. How We Use Your Information

• To respond to inquiries and manage bookings
• To process payments securely
• To personalize your travel experience
• To improve our website and services
• To meet legal obligations
• To send updates and offers (with your consent)

4. Legal Basis for Processing

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (e.g., security, service improvement)

5. How We Share Your Data

We do not sell your data. We may share it with:

• Trusted travel partners and suppliers
• Payment processors and booking platforms
• Legal authorities when required

6. International Data Transfers

Your data may be transferred and processed outside your jurisdiction, including Rwanda. We ensure appropriate safeguards are in place.

7. Data Retention

We retain data only as long as necessary for the stated purposes or as required by law.

8. Your Rights

• Access, update, or delete your data
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with a data protection authority

Email us at privacy@newdawnassociates.com to exercise your rights.

9. Security Measures

We use administrative, technical, and physical safeguards to protect your data. While no system is completely secure, we continuously work to protect your information.

10. Cookies and Tracking Technologies

We use cookies to improve your experience. You can manage cookie preferences in your browser settings.

11. Third-Party Links

Our site may include links to other websites. We are not responsible for their privacy practices.

12. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect their data without parental consent.

13. Updates to This Policy

We may update this Privacy Policy. Changes will be posted on this page with the updated effective date.

14. Contact Us

If you have questions or concerns, contact:

New Dawn Associates LTD
Kn 4 Ave KIC Building Office no. 3.12
Email: info@newdawnassociates.com